Our friends at Alberta Health Services (AHS) have been taking great steps toward improving the patient experience. Recently Willow Brocke, Director of Patient Engagement at AHS, shared these evidence-based, leading practices with us. They're called Practical Wisdom Tools, and you can find them at the bottom of this blog post.
This week the New England Journal of Medicine published an article by Dr. Harlan Krumholz that introduces the Post Hospital Syndrome.
TORONTO - The clock radio seemed innocuous enough, a typical addition to any hospital room. Hidden inside the clock, however, was a video camera that recorded doctors and nurses as they worked around the patient, footage that became exhibit Number 1 in a complaint about allegedly shoddy care at Toronto’s Sunnybrook Health Sciences Centre...
From the iamsick blog: We recently met a few very inspiring and encouraging folks (that's us!) who have generously shared their experiences, knowledge and vision with us. Each of these meetings give me a little boost of confidence. Nothing feels quite like seeing people resonate with an idea that you’re so passionate about.
First-hand experience of new healthcare advisory panel embeds patient perspectives & input.
Thirty-two citizens with nothing - and everything - in common have come together in a new engagement panel called PANORAMA to help an independent health policy think tank improve the patient and caregiver experience in Ontario.
The Patients’ Association was invited to participate in the Oct 20-22, 2012 Hacking Health event at the MaRS DD centre. Based on the “hackathon†model, the event brought together those with ideas for healthcare applications with programmers, designers, medical professionals and many others, to develop working models -- in two days! Our role was to provide patient insights to the teams as mentors and to participate in the judging of the applications.
Many teams had yet to consider how to include patients in the design process; some had yet to even consider including patients. The Patients' Association wants to help solve this problem.
Retired Hamilton physician Kevin Greaves provides a thoughtful response to Globe and Mail reporter Jeffrey Simpson's article, Here's my Prescription for Reviving Medicare.
The Role of the Family Doctor in the Health-care Crisis
The two winners are: Dr. Anil Duggal and Dr. Jaishree Uppal!
Thank you to everyone who submitted nominations. By nominating your doctor, you have made your very positive experiences count.
Photo: OMA's Dr. Mike Toth, Dr. Jaishree Uppal, Dr. Anil Duggal, Emily Nicholas