Enhancing the Patient Voice in Ontario's Health Care Boards

March 7, 2012 - PAC’s visit to Kingston last week was a great success. We chose to visit Kingston General Hospital (KGH) because the hospital has dedicated itself to improving the patient experience through patient and family centred care. Members of our governance collaborative had a chance to meet each other and share ideas about how patients can become more active and effective as part of the decision making body in health care organizations.