patient satisfaction

More Practical Wisdom Tools for a Better Patient Experience

Several months ago, we introduced you to some of Alberta Health Services' (AHS) Practical Wisdom Tools on our blog. Recently, AHS got in touch to show us 9 new Practical Wisdom Tools on topics like Sharing your Healthcare Story and Emotional Care Pathways. These tools are all endorsed by the Patients' Association of Canada as practical ways to make for better healthcare experiences, and they are attached to this blog post.

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Better patient engagement: The Globe and Mail

Monday, March 5, 2012 | This article originally appeared here.

Engaging patients is the big new idea in health. Though it seems obvious that patients should be involved and actively taking part in their own care, medicare has been in trouble so long that this change is seen as a revolution.

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