Our friends at Alberta Health Services (AHS) have been taking great steps toward improving the patient experience. Recently Willow Brocke, Director of Patient Engagement at AHS, shared these evidence-based, leading practices with us. They're called Practical Wisdom Tools, and you can find them at the bottom of this blog post.
Sholom Glouberman says, "These tools will be of great benefit to organizations that are working to improve the healthcare experience of patients and their families, and to increase patient and family participation in their decision making bodies."
Have a look for yourself. And then share them with other patients, family members, or health care providers and staff!
| Attachment | Size |
|---|---|
 abcd_of_dignity_conserving_care_.pdf | 335.75 KB |
| beside_shift_report.pdf | 409.17 KB |
| comfort_rounds.pdf | 462.73 KB |
| engaging_patient_advisors.pdf | 342.06 KB |
| family_presence.pdf | 435.71 KB |
| helping_patients_make_difficult_decisions.pdf | 348.67 KB |
| making_moments_matter.pdf | 453.38 KB |
| nod.pdf | 384.53 KB |
| teach_back.pdf | 570.16 KB |
| the_white_rose_program.pdf | 501.49 KB |
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