NRC Dimensions -- The Internet is helping people take charge of their health care. But what are the benefits and the pitfalls? A mother with a sick child and a family physician offer their perspectives.
Anthony Cirillo, August 2, 2011 -- Did you catch the Duke University's Fuqua School of Business study that compared patient satisfaction surveys with clinical performance measures to see which is a better gauge of clinical quality?
Researchers measured 30-day readmission rates at roughly 2,500 hospitals and found that patient satisfaction scores were more closely linked with fewer 30-day readmissions than clinical performance measures.
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Is your physician committed to patient-Centred Care? Nominate Now!
The Patient Navigator is a column that answers reader questions on how to navigate our health-care system. This article was written by Lisa Priest.
The question: I’m in treatment for early-stage breast cancer. When it’s done, I’ll be sent to my general practitioner, whom I have little faith in. I’ve had excellent, patient-focused care from medical staff treating my cancer. Should I find a new doctor or stick with this one who, for better or worse, at least knows my history?
Nominate Sholom Glouberman as a potential TedxToronto 2011 speaker!
Take a few minute and help PAC reach a national or international arena. This year's theme is "redefinition" and PAC's Sholom could highlight how patient-centred care and the patient perspective can greatly influence the future of Canada's healthcare system.
"The worst thing about the health care system is the feeling of powerlessness. The second worse is that they have the nerve to use words like health and care."
Andre Picard, TORONTO - If you gave so-called “ordinary Canadians†the opportunity to have a thoughtful, informed discussion about the state of health care and asked them for recommendations on how to sustain and improve the system, what exactly would they come up with?
PricewaterhouseCoopers (PwC) Canada, a giant accounting and consultancy firm, decided to find out. They created a “Citizens Reference Panel†of 28 representative Ontarians, gave them some basic information and technical support, and sat back and watched.
Elliot Ferguson, KINGSTON - Canada's medical system needs to start listening to the people it exists to serve, said a Toronto-based philosopher. "Until now, everybody else has been speaking for the patients. The patient hasn't been at the table,"said Dr. Sholom Glouberman, co-founder of the Patients' Association of Canada, Monday night in Kingston.
"Our mission is to enhance the voice of the patients," he said. The Patients' Association was established to represent patients and share their experiences with medical professionals, researchers and policy makers.