Government Resources

Government of Canada

Navigate to the right provincial or territorial program or office using www.canadabenefits.gc.ca. This website is well organized and will get you the provincial or territorial contact information that you seek on any topic. It is easy to navigate. You will see two columns. The first is labelled “I Am.” Click on who you are—a parent, a senior, a student, etc. The second column is entitled “Life Events.” Click on the issue for which you need to contact your government—for example, “Health Concerns.” Click on the province or territory that interests you and all the provincial and territorial programs will be listed, with complete contact information and links.

Provincial and territorial health ministries

Here is a list of resources that should be your first point of contact for information about assistive device programs, home care, or funded nursing homes in your province or territory.

Alberta

From within the Province of Alberta (all numbers are toll-free):

• Alberta Health Care, dial 310-0000, then dial (780) 427-1432
• Health and Wellness Ministry Information, dial 310-0000, then dial (780) 427-7164
• Aids to Daily Living, dial 310-0000, then dial (780) 427-0731

From outside Alberta, call:

• Alberta Health Care, (780) 427-1432
• Health and Wellness General Information, (780) 427-7164
• Provincial Government General Information, (780) 427-2711

Deaf/hearing-impaired callers, dial:

• (780) 427-9999 in Edmonton to reach the provincial government
• 1-800-232-7215 from elsewhere in Alberta to reach the provincial government

British Columbia

Ministry of Health, HealthLinkBC 24/7 information line: 8-1-1

Ministry of Social Development, Health Assistance Branch: 1-888-221-7711 (toll-free)

Disability Benefits: 1-800-337-3531 (toll-free)

Manitoba

Manitoba Health Office: 1-800-392-1207 (toll-free) TDD/TTY: (204) 774-8618

Home Care Equipment Program: (204) 945-8611 www.gov.mb.ca

To find regional health authorities on this website, scroll down to “Health” and then click on “Regional Health Authorities.” You can contact the local health authority, which will ultimately be responsible for any needs assess¬ments for both home care and funded nursing homes. If you scroll to “Health” and click on “Info Health Guide,” you will get information about general provincial policy on a variety of topics, with links to the organizations you will need to contact.

New Brunswick

Department of Family and Community Services: (506) 453-2001

Newfoundland and Labrador

Health and Community Services: (709) 729-4984

Northwest Territories

Department of Health and Social Services, Health Benefits Programs: 1-800-661-0830 (toll-free); (867) 777-7400

Nova Scotia

Department of Health: 1-800-387-6665 (toll-free); (902) 424-5818; TDD/TTY: 1-800-670-8888 (toll-free)

Nunavut

Department of Health and Social Services: (867) 975-5700

Ontario

1-800-268-1154 (toll-free); (416) 314-5518

TDD/TTY: 1-800-387-5559 (toll-free); (416) 327-4282

Assistive Devices and Home Oxygen Program: 1-800-268-6021 (toll-free); (416) 327-8804 www.health.gov.on.ca

To find Community Care Access Centres from this website, click on “Home, Community and Residential Care Services for Seniors,” then on “Find a Community Care Access Centre.”

Prince Edward Island

Department of Health: (902) 368-4900

Quebec

Ministry of Health and Social Services: 1-800-707-3380 (toll-free)

Health Insurance Plan: 1-800-561-9749 (toll-free)

Quebec: (418) 646-4636; Montreal: (514) 864-3411

Handicapped Services: 1-800-567-1465 (toll-free); (819) 475-8585

TDD/TTY: 1-800-567-1477 (toll-free)

Saskatchewan

Health Registration Branch: 1-800-667-7551 (toll-free); (306) 787-3475

Aids to Independent Living Program: (306) 787-7121

Yukon

Department of Health and Social Services: 1-800-661-0408 (toll-free); (867) 667-5209

Pharmacare and Extended Health Care Benefits Program: (867) 667-2403