Blogs

Canadians want Health Charter to Guarantee Quality and Timeliness: Globe and Mail

ANDRÉ PICARD -- The time has come for a “patient health charter” that clearly spells out the state’s obligation to deliver timely, quality health care – one with a complaint mechanism that provides redress when medicare fails to live up to expectations.

That is the message that emerges from a new public-opinion survey commissioned by the Canadian Medical Association.

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Do Patients have the Toughest job in Medicine? New York Times

TARA PARKER-POPE -- The physician blogger known as Dr. D, from the “Ask an M.D.” blog, writes about doctor and patient issues “from the doctor side of the equation,” as he puts it. But after recently suffering a severe leg break, he wrote about medical care from the patient’s point of view.

His conclusion: Being the patient is the hardest job in medicine.

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Patient Experience defines Quality: Hospital Impact

Anthony Cirillo, August 2, 2011 -- Did you catch the Duke University's Fuqua School of Business study that compared patient satisfaction surveys with clinical performance measures to see which is a better gauge of clinical quality?

Researchers measured 30-day readmission rates at roughly 2,500 hospitals and found that patient satisfaction scores were more closely linked with fewer 30-day readmissions than clinical performance measures.

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